Privacy Policy | GoDataFeed

Index

Data We Collect and How We Use It
GDPR
Opting Out
Information Sharing
Security
Information Updates
Sending Emails
Changes in Practices
Service Provider
Contest
Tell-a-Friend
Account Termination
Contacting Site Admins
Our sites
How the GoDataFeed app connects to Google data
How GoDataFeed app accesses, uses, stores, or shares Google user data

1. What Data We Collect and How We Use It

Personal information generally refers to information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly with a particular consumer or household.

When using our site, you may be asked to enter certain personal information, including your name, email address, phone number or other details to help you with your experience. We may also use the information that we collect from you when you register, make a purchase, sign up for the newsletter, respond to a survey or engage with our website or marketing material in the following ways:

To provide you with a more personalized experience and to allow us to deliver the type of content and product offerings in which you're most interested.
To better serve you in responding to your business outreach, pricing inquiries, or customer service requests.
To send periodic emails about your inquiry, purchase, subscription, membership, products, and/or services.
To process orders and perform requested services.

Other data we collect:

Device and browser information: Anonymous technical information about the device or browser you use to access the our website. For example, your device's IP address, cookie string data and operating system. This data is cumulative and anonymous..

‍Ad data: Anonymous data about banner ads and search ads we have served. Data stored is data is cumulative and anonymous, i.e., the page an ad appeared on, cumulative clicks and/or cumulative impressions of ads.

‍Website activity: Browsing activity on our website or app. For example, pages you visited and when, what items were clicked on a page, how much time was spent on a page, whether you downloaded a white paper, what products you purchased from us and how much you paid. Personal information you share with us, i.e., name, email and company name, is stored securely in our Customer Relationship Management system (CRM).

‍Remarketing cookies: We use Google AdWords Remarketing and other remarketing tools to advertise across the Internet. AdWords remarketing and other remarketing tools will display relevant ads tailored to you based on the pages you have viewed using browser cookies. This cookie does not in anyway identify you or give access to your computer. The cookie is used to identify visitors of this site so we can show them marketing content that suits their needs and ads that are relevant to them.

2. GDPR

The General Data Protection Regulation is a legislation designed to strengthen and unify data protection laws for Web users in the EU. The regulation became effective and enforceable on May 25, 2018. GoDataFeed has been committed to GDPR compliance since early 2018, shortly after the announcement of these new requirements by the European Union.

We have taken steps internally to ensure compliance with the GDPR. We have added anonymity within our data feed and order management tools and have made changes to allow users to request data scrubbing and redaction.

To see a full explanation of our GDPR compliance efforts, please go to https://www.godatafeed.com/gdpr.

3. Opting Out

To opt out of of receiving targeted advertising or to have your data data deleted from our CRM, please contact us at legal@godatafeed.com.

4. Information Sharing

GoDataFeed does not sell your personal information. We may, however, share your personal information with authorized service providers or business partners that help us carry out our business activities and protect third parties’ or GoDataFeed’s rights, property, or safety.

We will not give any information about you to others without your express permission. Our sites uses forms in which you give us contact information (your name, address, daytime telephone number, and email address) so you can subscribe, request information and support, and make service suggestions. We will then create an account number for you and if you choose to subscribe with us using a credit card, we will collect your credit card number and expiration date. If you contact us for support, we will keep an internal record of what support was given. We use your customer information only when it will be important for us to contact you regarding functionality changes to our services, our web site, new GoDataFeed Software services, and special offers we think you’ll find valuable.

We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. We use information gathered about you from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our Web site. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system. GoDataFeed’s site may contain links to other sites. GoDataFeed is not responsible for the privacy practices or the content of such Web sites.

As stated previously in this policy, we will not share your personal information except with a third party to assist us in the processing or securing of your personal information or when we are required by law unless we have given you notice and choice, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our web site.

5. Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

No technology is perfect, and GoDataFeed believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you've found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly. Please get in touch at infosec@godatafeed.com. We respond as quickly as possible to all reports. We request that you not publicly disclose the issue until it has been addressed by GoDataFeed.

To see a full explanation of our security policy, please go to https://www.godatafeed.com/security.

6. Updating Your Information

As a customer of GoDataFeed, you may alter your customer information or opt-out of receiving communications from us and our partners at any time. To change your account information log on to your account and go to the Account Management section.

7. Sending Emails

We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide a contact form on our public website that lets you contact us directly. We strive to promptly reply to your messages. The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded.

8. Changes in Our Practices

If we make material changes to our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 30 days prior to their implementation or notify you directly via email. Minor changes will be immediately effective upon reposting to this privacy policy on the GoDataFeed Software Web site.

9. Service Provider

We use a credit card processing company to charge users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

10. Contest

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level “ you must be 18 or above to enter). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

11. Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. GoDataFeed will automatically send the friend a one-time email inviting them to visit the site. GoDataFeed stores this information for the sole purpose of sending this one-time email. The friend may contact GoDataFeed at contact@GoDataFeed.com to request the removal of this information from our database.

12. Account Termination

What Happens to my Personal Information if I Terminate my GoDataFeed Account? When Your GoDataFeed account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in “deactivated” status on our relevant GoDataFeed databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to resolve disputes or enforce our agreements.

13. Contacting Website Administrators

If you have any questions about our privacy statement, the practices of this site, or your dealings with this Website, please contact us at contact@godatafeed.com.

14. Our sites

https://www.godatafeed.com/

https://experiencence.godatafeed.com/

https://help.godatafeed.com/hc/en-us

https://app.godatafeed.com/

15. How the GoDataFeed app connects to Google data

Integrations we support:

Google Ads

Google Merchant Center

Google Shopping Order Sync

Different Google products are supported from the Store Integration page in app store settings. Google Ads can also be connected in the dashboard.

Google Ads connection process:

The User clicks “Connect Google Ads” to launch the connection workflow. If the User does not have Google Merchant Center connected, the User will be prompted to connect it. The User must link a new Google account or select one that has already been connected to GoDataFeed.

The account the User is connecting must have access to Google Merchant Center. The User can verify by logging in to Google Merchant Center and navigating to Settings > Account Access.

The User must verify that the email being connected with GoDataFeed has access to the Users table. If the User does not have access to login to Google Merchant Center the User will see this error. Contact the owner of the merchant center account to add the User email or the User will need to log in using an account that has access.

Next, in GoDataFeed the User selects the Merchant Center account to connect. Some users can have multiple Merchant Center accounts associated with the email. A prompt will ask the User to confirm the Google Merchant Center connection. The User can then continue to connect Google Ads.

The Google Ads connection will show the User connected Google Email Account and the connected Google Merchant Center Account. The User must then select the Google Ads Account that is associated with both the User’s email and Merchant Center. Finally, the Google Ads account is connected and the dashboard will display the data.

If the User does not see any available Google Ads accounts, the User must verify which accounts are associated with both the User’s Google Login and Google Merchant Center. The User must sign in to Google Ads to see the available Merchant Center accounts that have been linked. These can be found under Tools and Settings > Linked Accounts. The User should have Google Merchant Center Linked. To verify, go to Tools And Settings > Access and Security > Users. The User’s Google account should be listed.

If the User cannot access the Google Ads account then the app will not be able to link it using the Google Account that has been selected in GoDataFeed. The User must contact the owner of the User’s Google Ads or log in using an email that has access so the User can manage the above settings. Google Ads, Google Merchant Center, and the User’s Google Account must all have access to each other when the User connects GoDataFeed.

The User can connect Google Shopping Order Sync by activating the Order Source in GoDataFeed and clicking the Connect button. The User will be prompted to connect to the User’s Google Merchant Center and then the connection will be successful. If the User connects all Google products the User will see them from the Store Integrations.

16. How GoDataFeed app accesses, uses, stores, or shares Google user data

GoDataFeed helps customers configure and submit product feeds to Google Merchant Center for Advertising and Shopping. We utilize an OAuth integration following all best practices to access the customers' merchant center. We retrieve data such as email address, Merchant Center ID, and feed diagnostic reporting from the product uploads to better serve google customers. This data is stored securely and follows all best practices as outlined by our security overview.

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